Seller Support Associate

Seller Support Associate | Apply Now

Job description

Description

The Seller Support Associate goes about as the essential interface among Amazon and our colleagues. The Seller Support Associate will be in charge of giving opportune and precise operational help to Merchants moving on the Amazon stage. The fruitful competitor has a quick, particular impact on the experience of clients of Amazon, making a solid record of client center an elevated expectation for the job. A Seller Support Associate is relied upon to address ceaseless framework issues, give process upgrades, create inside documentation, and add to a group domain, all while clinging to benefit level understandings for telephone as well as email cases.

Basic Qualifications

  • Education: Any Graduation (other than BE, BTech and MBA Freshers)
  • Language: Italian proficiency
  • 6 + months experience within a customer service /contact Centre environment would be an advantage
  • Demonstrated desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
  • Demonstrates effective communication, composure, and professional attitude
  • Exemplary performance record, particularly with regard to quality & productivity

Preferred Qualifications

  • Education: Any Graduation (other than BE, BTech and MBA Freshers)
  • Language: Italian proficiency
  • 6 + months experience within a customer service /contact Centre environment would be an advantage
  • Demonstrated desire to expand skills into new areas.
  • Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Business acumen in areas of e-commerce and retail is advantageous
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation.
  • Strong prioritization and time management skills, with a high degree of flexibility.
  • Ability to embrace constant change with flexibility and good grace.
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
  • Demonstrates effective communication, composure, and professional attitude
  • Exemplary performance record, particularly with regard to quality & productivity

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